Loren Sanderson Business Administration Level 2

I am working towards a Level 2 BTEC QCF Diploma in Business and Administration and Level 1 Functional Skills in IT with Prostart. With the support of my employer I have also completed a Level 2 City & Guilds Word Processing Techniques course, and two level 2 NCFE certificates in Customer Service and Equality and Diversity.

I first heard about Prostart through adverts for vacancies on the government apprenticeship website.

After going to university to study nursing, I decided after a few months that this career path wasn’t for me. From since I can remember I have always been very organised and I like to be around paper work. I decided to look into doing an administration apprenticeship so I could learn on the job and work towards qualifications that would help set me up for the rest of my career. My health and social care background meant I wanted to continue to work in this type of area, only in a different capacity to giving direct care. That’s why administration in the NHS really appealed to me. I can use my skills, personal qualities and interests in a way in which I still get to help people and make a difference.

I have been involved in so many brilliant training opportunities with Prostart and Nottinghamshire Healthcare NHS Trust, including deaf and disability awareness, minute taking and dealing with distressed callers. The biggest benefits for me have been the confidence I have gained in myself and my abilities, and that I was offered a band 2 Administration Assistant position just four months into the programme.

Prostart have offered me extra support to practice my IT functional skills paper in areas I felt I needed help with. My assessor has always been supportive of my learning and has encouraged me to achieve my targets. She also offered her moral support while I was applying for full time positions.

Make the most of any opportunity that comes your way as you never know where it could take you!

My employer has been supportive of me by offering time to complete my coursework and opportunities to attend training courses, as well as taking an interest in my learning.

I’ve started my new band 2 position now. My plans are to continue being open to learning new things, to acquire more qualifications, to make the most of any future training opportunities I get and to keep progressing and developing as a person and in my career.

Loren’s Employer said the main benefits of having an apprentice from their point of view are:-

  • New young ideas.
  • IT savvy
  • Replacing an ‘ageing’ workforce when posts are available
  • When a young person is motivated and wants to learn – it’s an excellent ‘feel good vibe’ for the manager
  • Having the support of a Training provider and assessor is paramount as they support the initial filtering of these posts which enables the best applicants to have the opportunity of interview.

Having an apprenticeship is refreshing, it’s energising but has to also be beneficial to both the apprentice and the workplace so that they can learn from each other.