
Prostart deliver nationally recognised qualifications in the following:
•Business Administration
•Customer Service
•Management
•Team Leading
•Information Technology
•Accounts
•Contact Centre
•Telesales
•Sales
•Retail
•Warehousing
Prostart Training deliver training programmes tailored to meet the ongoing needs of individuals.
Prostart is committed to developing people and believes training should be designed around the individual. This involves providing interactive programmes combining theory and practical work to support your training needs.
We have experience of working across a wide range of businesses. We draw upon the expertise and experience of our training personnel to ensure that programmes are designed to fully meet your needs.
We also offer organisational needs analysis, a recruitment service for Apprenticeships and bespoke training courses.
Frequently Asked Questions Glossary and Acronyms
Equality and Diversity Health & Safety
Safeguarding Appeals Procedure
Compliments and Complaints Whistleblowing
Initial Assessment Learner Support
Our Vision
To inspire individuals to fulfil their potential and to build excellence through effective training partnerships. To meet the diverse needs of our Community to ensure success for all.
Safeguarding Statement
Prostart is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Prostart Training do not tolerate bullying, harassment or discrimination.

Training can make your organisation more effective by addressing your skills gaps directly. The benefits can include:-
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Our experience shows that added benefits can be achieved to your business by unlocking the hidden potential of your employees. By focusing on the individual and designing a programme to meet their needs we can facilitate the development of your employees ensuring increased motivation and success for both them and your organisation.
Why work with Prostart Training?
Prostart are a Nottinghamshire based Training Provider established in 1999 by our Managing Director, Denise Newcomb. The company currently works with over 140 companies both public and private across Derbyshire, Nottinghamshire, Leicestershire and Warwickshire.
Prostart employs a training team of 12 assessors/trainers who are all qualified in their respective fields. Each assessor/trainer has a wealth of occupational experience. Our assessors all hold a teaching qualification and the A1 Award, the recognised qualification for assessment.
Track Record
Over the last 3 years Prostart has demonstrated continuous improvement with the number of learners leaving our programmes with a qualification increasing year after year.
The table below shows our success rates, which is the percentage of the achievers against the number of leavers, against the national average.

All of our training programmes are tailored to meet the ongoing needs of your company and the learner. We aim to ensure the skills people need to be more effective in their role are delivered through the Apprenticeship Frameworks. Your employees will be working towards a national recognised qualification.
Prostart offers the following Apprenticeships:
Prostart can also carry out a Training/Organisational Needs Analysis to identify skills gaps within your company and work with you to design a bespoke training programme to assist in the development of your workforce.
80% of those employers who employ apprentices agree they make their workplace more productive.
81% of consumers favour using a company which takes on apprentices.
There are over 85,000 employers offering Apprenticeships in more than 130,000 locations; there are over 200 frameworks suitable for hundreds of job roles.
88% of employers who employ apprentices believe that Apprenticeships lead to a more motivated and satisfied workforce.
83% of employers who employ apprentices rely on their Apprenticeship programme to provide the skilled workers that they need for the future.
One in Five employers are hiring more apprentices to help them through the tough economic climate.

Frequently asked questions
Are Apprenticeships available in all areas of my business?
Prostart deliver 12 different occupational areas but there are thousands of others to choose from. Prostart are members of the Nottinghamshire Training Network so if you are looking for a specific qualification and we don't deliver it - contact us and we will try where ever possible to put you in touch with the right people.
What are the benefits for our employees?
What support will I get with training?
Prostart are experts in our field and we have a wealth of experience in supporting Apprentices. An individual learning plan will be agreed with you and your employee and appropriate support provided, contact us for more information.

Will I get any funding towards the cost of training?
Prostart has funding available for Apprenticeship training and adult qualifications through Train to Gain, contact us to check eligibility. Prostart can also offer training on a commercial basis, please contact us for details of our competitive prices.
The minimum wage from October 2010
The government accepted a recommendation for the Low Pay Commission to introduce an apprentice minimum wage of £2.50 per hour. The new rate will apply to:
Apprentices under 19
Apprentices aged 19 and over, but in the first year of their apprenticeship
National Minimum Wage rates
From October 2010, National Minimum Wage rates will increase from:
£5.80 to £5.93 an hour for workers aged 21 and over
£4.83 to £4.92 an hour for workers aged 18 to 20
£3.57 to £3.64 an hour for workers aged 16 to 17
The rise is around the two per cent mark in each category. As promised, the government has extended the adult minimum wage rate to 21-year-olds from October 2010.
Who employs the Apprentice?
An apprenticeship can last 12-15 months and an Advanced Apprenticeship 18-24 months. However, the length of stay is agreed at the beginning of the programme and is based on each individual. Learners that are well motivated and supported by their employers can finish in shorter timescales.
How long will the Apprenticeship Last?
An apprenticeship can last 12-15 months and an Advanced Apprenticeship 18-24 months. However, the length of stay is agreed at the beginning of the programme and is based on each individual. Learners that are well motivated and supported by their employers can finish in shorter timescales.
Will I be able to choose the Apprentice?
Prostart carry out thorough interviews and initial assessment with all potential candidates. Our Recruitment Team will send you the CV's of suitable applicants so that you can arrange/ carry out interviews. You will select the most suitable candidate to appoint. If none of the candidates are suitable we will continue to look for applicants for the vacancy. There is no charge for this service.
If we already employ someone aged 16-18 can we start them on an Apprenticeship?
Yes if they meet eligibility/ minimum requirements; contact our Recruitment Team on 0844 815 0804 who will carry out a short telephone interview to confirm eligibility and arrange an appointment to start.
How much work will be involved?
At the beginning of the programme the employer/ supervisor needs to be available to sign some paperwork including the Apprenticeship Agreement and Health and Safety Vetting.
The employer/ supervisor is expected to given a thorough induction to the company and support the learner in the early stages of employment including identifying any training needs like any other new member of staff. The employer/ supervisor needs to be available every 12 weeks to carry out a progress review with the learner and Assessor. If a learner is on E-NVQ their progress can be tracked electronically through a web based system (see below for more information about this.)
Who delivers the training? Will we be required to deliver training?
In the early stages of employment the employer/ supervisor maybe required to deliver some training, particularly in systems specific to the company requirements.
The learner's assessor will then identify any training needs on the first assessment visit when the units for the qualification are selected and then on an ongoing basis through the qualification delivery.
The assessors will deliver the majority of training during the assessment visits. In some cases learners may be required to work in other departments/ areas of the business to learn new skills.
If required off the job training can be arranged in a number of areas including English, Maths and ICT. Learners may be required to attend Prostart for Functional Skill exams but you will be notified of these in advance.

What is E-NVQ/ e-assessment?
E-NVQ is a secure World Wide Web based management system that can be used to upload evidence and track progress towards qualifications. Accessed via the Internet it allows easy communication between learners, managers, assessors using standard web pages. It provides learners with secure online portfolios improving the efficiency, and flexibility of collecting evidence.
With e-NVQ, the Learner has access to their portfolio via the Internet 24 hours a day, seven days a week. They can submit evidence, view their portfolio, receive feedback from their assessor as well as request guidance and support from their Assessor between visits.
Employers/ supervisors will be given a password so that you can view learner's progress towards their qualification online.
The system allows increased flexibility on evidence collection methods including Digital Pictures, Sound and Video.
Qualification Equivalent Table
For more information about Apprenticeships and Training contact Prostart's Recruitment Team on info@prostartuk.co.uk or call 0844 815 0804.
All Prostart staff are CRB checked
City and Guilds Brief Guide to Apprenticeships
This guide provides further information about the benefits of recruiting an Apprentice
Prostart will be at Nottingham City Center Connexions in Hockley on Wednesday 22nd Feb
Interviewing for Apprenticeship Vacancies
Bilborough College Careers Fair 20th March
Gedling School Interview and Skills Day 28th March
Further information, guidance and resources can be found on the link below
E-NVQ website Dropbox E-File BKSB Assessment Tool
Staff E-mail L-Zone
Apprenticeships Click here for Apprenticeship Vacancies
Internet Safety Advice Click here for further guidance on using the internet safely
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If you would like to know more about Apprenticeships, Foundation Learning (previously E2E), qualifications or any other services that we offer across the East Midlands contact our friendly staff at Prostart.
Telephone: 0844 815 0804
Fax: 0115 9468582