IT Apprentice - IT Company

Apprenticeship
Long Eaton
Posted 5 days ago
DUTIES AND RESPONSIBILITIES:

  •  Assist in repairing and building computers
  • Providing excellent customer service
  • Duties involved in the role will include: Computer repairs, commercial and domestic, remote support and opportunity to assist customers on site
  • Any other duties which may be required from time to time, as discussed and agreed with the Line Manager

RESPONSIBILITIES OF THE POST HOLDER

To contribute to the IT Support work within the team.

To gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:

IT Infrastructure Technician Level 3

– MTA Network Fundamentals

–  MTA Mobility and Devices Fundamentals

–  MTA Cloud Fundamentals

–  MTA Software Development Fundamentals

 Functional Skills (including English Level 2 and Maths Level 2)

–  Completion of Employer rights and responsibilities booklet

Register of IT Technicians (SFIA Level 3)

Knowledge-based off the job training will take place over 5 x 1 week courses including an end Examination every other month during the 12 months of the Apprenticeship. This will take place at our training facilities in Long Eaton.

Any other duties which may be required from time to time, as discussed and agreed with the Line Manager.

This job description is not designed to be an exhaustive list of duties and responsibilities, but represents the current key areas of work.  The content of this post will be reviewed in consultation with the post holder when necessary and in line with service developments.

Job Features

Job CategoryIT Infrastructure
Weekly Wage£187.50
Working WeekMonday - Friday 9.00am - 5.00pm
Total Hours Per Week37.5
Expected Apprenticeship Duration15 Months
Possible Start DateASAP

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