NHS - Business Administration Apprentice

Mansfield, Nottingham, Retford
Posted 11 months ago


  • The post-holder will become fully conversant and competent in providing administrative support within a relevant administrative area Nottinghamshire Healthcare NHS Trust.
  • Training will involve working alongside the administrative staff within the different areas of the department, working under supervision.


  • To provide general office and administration support services
  • To undertake general office duties, for example, answering the telephone, taking messages, filing, photocopying, handling incoming and outgoing post, etc
  • To communicate with staff and visitors on a daily basis, providing support where required and working to help resolve any issues
  • Assist the administrative team to arrange and administer meetings / conferences /events, including booking venues, the preparation and distribution of papers
  • Under supervision produce accurate letters, minutes, reports and maintain databases etc, as required
  • Under supervision develop and maintain administrative support systems, including bring forward files and manual and electronic filing systems, ensuring that systems are effective in their use and are reviewed regularly
  • To assist with the ordering of supplies as appropriate
  • Assist in the tasks and duties of other staff within the team during periods of staff leave/absence to ensure that an effective quality service is maintained at all times and contributing to the work of the team
  • To record and securely store information relating to confidential matters and enquiries
  • To undertake an annual appraisal to identify any necessary personal development required to meet the objectives of the Team, and to further develop the post-holders’ skills and role
  • The post-holder will be required to undertake essential training as and when required


To contribute to the administrative work within the team and to gain an understanding of how the team functions by providing support as required whilst gaining knowledge and experience and by undertaking training in the following:

  • QCF Certificate Level 2 in Business Administration
  • Technical Certificate
  • Functional Skills (including English level 1, Maths level 1 and IT Level 1)
  • Completion of Employer rights and responsibilities booklet


  • It is the responsibility of each member of staff to maintain confidentiality at all times
  • Staff must be aware of and adhere to the provisions of the Health and Safety at Work Act and ensure their own safety and the safety of colleagues and patients. Staff must be aware of the action to be taken in the event of fire and must attend fire lectures at lease once a year.
  • Staff should be aware of their own individual responsibilities under the Trust Equal Opportunities Policy and ensure that they adhere to the provisions of the policy

Any other duties which may be required from time to time, as discussed and agreed with the Line Manager & Departmental Manager.

This job description is not designed to be an exhaustive list of duties and responsibilities, but represents the current key areas of work.  The content of this post will be reviewed in consultation with the post holder when necessary and in line with service developments.

Job Features

Job CategoryBusiness Administration
Weekly Wage£140
Working WeekMonday - Friday 9am-5pm
Total Hours Per Week37.5
Expected Apprenticeship Duration12
Possible Start DateAugust 2018

Apply Online

A valid phone number is required.
A valid email address is required.

Add Comment

Your email address will not be published. Required fields are marked *